Water meter readings start February 23

Water meter readings will begin the week of February 23 and are expected to be completed by March 6.

Water and wastewater bills are issued quarterly for residential, multi-residential, and commercial accounts.

Bills are due on:

• January 31
• April 30
• July 31
• October 31

Reminders

Our Water and Wastewater staff will be clearly identified. 

They will not need to enter your home unless arrangements have been made in advance.

Please make sure there is a clear path to the remote reading device for your water meter. Keeping a path clear of snow, ice, and other obstacles ensures that our meter reader can get to your reading device safely to get consistent water readings.

The reading device for your water meter is a small black touchpad (the size of a cell phone), typically located on the front exterior of your home, and connected by a wire to your water meter inside your house. The word Sensus is embossed on the front of the touchpad. 

Register for eServices 

You can view and manage your water and sewer bills anytime through our eServices portal.

To go paperless and receive your bill by email, register for an eServices account. If you need assistance, please contact our Customer Care Team.

Learn more about due dates and payment options our our Paying Your Bill page.

Contact us

Customer Care Team
Phone: 705-325-2315
Email the Customer Care Team