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Fall 2026 | Winter 2027 Recreation registration is now open!
Explore programs and activities for all ages and abilities, including fitness, arts, skating, camps, and more.
View the Recreation Guide and register today at: severn.ca/recreation.
View the official certified results of the 2026 Municipal and School Board Election at severn.ca/results. Results have been declared official by the Clerk.
We issue water and wastewater bills on a quarterly basis for residential, multi-residential, and commercial accounts.
Water meters readings are taken four times per year, with water and sewer bills due on:
Billing and payments made easy with eServices
You can easily view and manage your water, sewer, and tax bill payments through our eServices portal. This user-friendly platform is accessible anytime and anywhere, simplifying how you view, manage, and pay your bills.
How to register for an eServices account
To go paperless and receive your bill by email, please register for a user account on our new eServices portal.
You will find detailed instructions on how to register for your eServices account on the back of your water and sewer bill. There is a unique sign-up key and customer code that all new users will need to enter to create an account.
You can pay your water and sewer bill through online banking with most Canadian banks.
To make a payment, add your new 10-digit Utilicode number (do not include the decimal) as your account number in online or telephone banking.
You can find your Utilicode number above your civic address in the top-right corner of your bill.
Credit card (Mastercard or Visa only)
You can pay your property tax bill on the E-Services portal or in person at our Administration Office located at 1024 Hurlwood Lane in Severn with Mastercard or Visa only (we do not accept credit cards other than Mastercard or Visa).
If you choose to pay using Mastercard or Visa, a two percent fee will be applied to your bill. The Township is required to pay a merchant fee (surcharge) to cover the cost of processing each credit card transaction. This fee is applied as a cost-recovery measure to only those transactions that are paid by credit card, and not to other forms of payment.
You can pay your water and sewer bill in person at the Administration Office located at 1024 Hurlwood Lane in Severn. We are open Monday to Friday from 8:30 a.m. to 4:30 p.m. You can pay with cash, credit card (Mastercard or Visa only), debit, or cheque.
If you choose to pay using Mastercard or Visa, a two percent fee will be applied to your bill. The Township is required to pay a merchant fee (surcharge) to cover the cost of processing each credit card transaction. This fee is applied as a cost-recovery measure to only those transactions that are paid by credit card, and not to other forms of payment.
You can also place your utility payment in the after-hours drop box located outside the front of the Administration Office.
You can pay your water and sewer by mail. Please make your cheque payable to Township of Severn and mail to:
Township of Severn
PO Box 159
Orillia, Ontario
L3V 6J3
Please remember, even during mail disruptions, all penalties, interest, or fines remain in effect. We are unable to make exceptions for late payments sent by mail.
You can pay your water and sewer bill at your bank. Visit your bank branch with a copy of your bill to make the payment.
Tenant information
To have a copy of the water and/or sewer bill redirected to a tenant, please complete the Owner Agreement for Tenant Water and Sewer Billing form.
Complete the Owner Agreement for Tenant Water and Sewer Billing form
Pre-authorized payment plans allow you to set up automatic withdrawals from your account in order to pay your water and sewer bill.
If you were previously registered for our pre-authorized payment plan prior to April 2024 and the launch of our eServices portal, your payment will be withdrawn as per your payment plan.
To continue receiving your bill by email, please register for a user account on our new eServices portal.
Please indicate your preferred payment plan option in the agreement.
If you select the due date payment plan, the amount owing will automatically be withdrawn on the payment due date. Due dates are found on your water and sewer bill.
If you select the monthly payment plan, a third of your quarterly base charge will be withdrawn on the last business day of each month. The final third withdrawal will be on the due date for your billing cycle. Any additional usage changes will be added to the third withdrawal amount for each quarter.
If we don't receive your utility (water and/or sewer bill) payment by the due date, a 5% penalty will be added. We will send you a past due notice with the new balance and indicate a date in which the outstanding balance must be paid to avoid the having this amount added to your property tax bill.
Please note, if your outstanding water and sewer bill balance is transferred to your property tax account, please direct payments for this amount to your property tax account. Any payments made to your water and sewer account will be applied to your next water and sewer bill and not to the amount past due that has been transferred to the property tax account.
The October Bulletin accompanies your water and sewer bill and includes information about:
The June Bulletin is enclosed with your tax bill and includes information about:
The April Bulletin is enclosed with your water and sewer bill and includes information about:
The January Bulletin includes information about:
The December Bulletin accompanies your water and sewer bill and includes information about:
The October Bulletin accompanies your water and sewer bill and includes information about:
View the October 2025 Bulletin
Account numbers were changed in 2024 as we upgraded to a new financial system. If you pay your water/sewer bill or your tax bill at your bank, whether in person at the teller, using online apps, or at the bank machine, you are required to update your account numbers. If you are registered for our pre-authorized payment plan, no action is required as your account numbers were updated by our staff.
Numerous letters have been sent to account holders to request that the account numbers be updated. If you have not yet updated your account numbers, please do so before your next payments.
Payments made with the old account numbers will be subject to a $10 administrative fee with each transaction.
If you need assistance to update your account number(s), please connect with your bank or financial institution directly. Our staff cannot change your banking information on your behalf.
The July Bulletin is enclosed with your water and sewer bill and includes information about:
The June Bulletin is enclosed with your tax bill and includes information about:
The April Bulletin is enclosed with your water and sewer bill and includes information about:
The January newsletter shares important information for our community, such as:
The December Bulletin is included with your tax bill contains important information for our community, including:
The October Bulletin accompanies your water and sewer bill and includes information about:
The July Bulletin accompanies your water and sewer bill and includes information about:
The June Bulletin is included with your tax bill contains important information for our community, such as:
The April Bulletin is enclosed with your water and sewer bill and includes information about:
Contact us
1024 Hurlwood Lane
Severn, Ontario
Phone: 705-325-2315
Fax: 705-327-5818
Contact us
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