Temporary By-Law Enforcement service delays

The Township is currently experiencing temporary staffing shortages within our By-Law Enforcement team. As a result, response times for non-emergency service requests and general inquiries may be longer than usual.

We are actively working to address these staffing challenges and restore normal service levels as quickly as possible. In the meantime, our team is prioritizing urgent and time-sensitive matters to help ensure the safety and well-being of our community.

What this means for you:

• Longer response times: General complaints, property standards concerns, and routine by-law inquiries may take longer to investigate and resolve.
• Priority response: Urgent, health and safety-related, and time-sensitive matters will continue to receive priority attention.
• Thank you for your patience: We appreciate your understanding and cooperation as we work through this temporary service disruption.

To learn more about our by-laws, visit our By-law Enforcement page. To submit a by-law complaint, please visit our eServices portal or contact our Customer Care Team.

Contact us

Customer Care Team
Phone: 705-325-2315
Email the Customer Care Team