You can pay your water and sewer bill through online banking at most Canadian banks. You will need to add your new Utilicode number to your online banking (found above your civic address on the top right of your bill) to pay your bill online or by telephone banking.
Paying Your Bill
Township of Severn wants to ensure we provide you with easy options for payments.
Please remember, even during mail disruptions, all penalties, interest, or fines remain in effect. We are unable to make exceptions for late payments sent by mail.
New eServices portal
You can easily view and manage your water, sewer, and tax bill payments through our eServices portal. This user-friendly platform is accessible anytime and anywhere, simplifying how you view, manage, and pay your bills.
To go paperless and receive your bill by email, please register for a user account on our new eServices portal.
How to register for an eServices account
You will find detailed instructions on how to register for your eServices account on the back of your water and sewer bill. There is a unique sign-up key and customer code that all new users will need to enter to create an account.
Due dates
Water and sewer bills are due on:
- January 31
- April 30
- July 31
- October 31
Payment methods
You can pay your water and sewer bill using any of the following methods.
Credit card (Mastercard or Visa only)
You can pay your property tax bill on the E-Services portal or in person at our Administration Office located at 1024 Hurlwood Lane in Severn with Mastercard or Visa only (we do not accept credit cards other than Mastercard or Visa).
If you choose to pay using Mastercard or Visa, a two percent fee will be applied to your bill. The Township is required to pay a merchant fee (surcharge) to cover the cost of processing each credit card transaction. This fee is applied as a cost-recovery measure to only those transactions that are paid by credit card, and not to other forms of payment.
You can pay your water and sewer bill in person at the Administration Office located at 1024 Hurlwood Lane in Severn. We are open Monday to Friday from 8:30 a.m. to 4:30 p.m. You can pay with cash, credit card (Mastercard or Visa only), debit, or cheque.
If you choose to pay using Mastercard or Visa, a two percent fee will be applied to your bill. The Township is required to pay a merchant fee (surcharge) to cover the cost of processing each credit card transaction. This fee is applied as a cost-recovery measure to only those transactions that are paid by credit card, and not to other forms of payment.
After-hours payments
You can also place your utility payment in the after-hours drop box located outside the front of the Administration Office.
You can pay your water and sewer by mail. Please make your cheque payable to Township of Severn and mail to:
Township of Severn
PO Box 159
Orillia, Ontario
L3V 6J3
You can pay your water and sewer bill at your bank. Visit your bank branch with a copy of your bill to make the payment.
Pre-authorized payment plan
Pre-authorized payment plans allow you to set up automatic withdrawals from your account in order to pay your water and sewer bill.
If you were previously registered for our pre-authorized payment plan prior to April 2024 and the launch of our eServices portal, your payment will be withdrawn as per your payment plan.
To continue receiving your bill by email, please register for a user account on our new eServices portal.
Please indicate your preferred payment plan option in the agreement.
If you select the due date payment plan, the amount owing will automatically be withdrawn on the payment due date. Due dates are found on your water and sewer bill.
If you select the monthly payment plan, a third of your quarterly base charge will be withdrawn on the last business day of each month. The final third withdrawal will be on the due date for your billing cycle. Any additional usage changes will be added to the third withdrawal amount for each quarter.
Late penalties
If we don't receive your utility (water and/or sewer bill) payment by the due date, a 5% penalty will be added. We will send you a past due notice with the new balance and indicate a date in which the outstanding balance must be paid to avoid the having this amount added to your property tax bill.
Please note, if your outstanding water and sewer bill balance is transferred to your property tax account, please direct payments for this amount to your property tax account. Any payments made to your water and sewer account will be applied to your next water and sewer bill and not to the amount past due that has been transferred to the property tax account.
Severn Bulletin
The April Bulletin is enclosed with your water and sewer bill and includes information about:
- drinking water quality reports
- payment due dates
- 2025 water and sewer rates
- water conservation tips
The January newsletter shares important information for our community, such as:
- overview of the 2025 budget
- tax deadlines and payment options
- free Agri-Tourism and On-Farm Diversification workshop on February 27
- Ward Boundary Review and Coldwater Fairgrounds Master Plan projects
The December Bulletin is included with your tax bill contains important information for our community, including:
- revised water and sewer rates
- how to perform a water audit
- Emergency Services reminder
- winter parking restrictions
The October Bulletin accompanies your water and sewer bill and includes information about:
- winter reminders
- preventing backups
- payment options
The July Bulletin accompanies your water and sewer bill and includes information about:
- new online payment options (Mastercard and Visa)
- our Drinking Water Quality Management System (QMS) Policy
- Lawn Watering By-law
The June Bulletin is included with your tax bill contains important information for our community, such as:
- highlights of our community safety initiatives
- how to apply online for your fire permit
- summary of the 2024 budget
- tax deadlines and payment options
- tips for planning your building project
The April Bulletin is enclosed with your water and sewer bill and includes information about:
- drinking water quality reports
- payment due dates
- 2024 water and sewer rates
- water conservation tips
Contact us
1024 Hurlwood Lane
Severn, Ontario
Phone: 705-325-2315
Fax: 705-327-5818
Contact us
View and pay your bills online
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