Our workplace is positive, friendly, and welcoming. We believe this helps to keep our team engaged and motivated.
Job Postings
Do you want to work in a friendly environment?
Located just 90 minutes north of the GTA and easily accessed from major highways 400, 11 and 12, Severn is nestled in the northern corner of Simcoe County and is considered the gateway to the Canadian Shield.
From the water we drink to the roads we travel on, the services provided by Severn each have one thing in common - the contribution of a valued municipal employee. Working at a municipality is a rewarding, engaging, and exciting career. Employees can take pride in knowing that their efforts have a positive impact on the community each and every day. At Severn, we are one team working together with a goal to build a healthy, vibrant community offering a high quality of life for all residents.
What we offer
With a friendly and welcoming residential population spread across a series of charming settlements, Severn is known as a community of communities—both a beloved escape and a place to call home for those who seek a balanced lifestyle.
3. A balance of new, natural, and historic
Severn's sprawling network of trails, combined with pristine lakes and rivers have created an all-season destination for adventurers to explore, while festivals and events, boutique shops, dining establishments, and heritage buildings offer something for residents and guests alike.
4. Flexibility to do your best work
We offer alternatives to the traditional workday for many positions to support a strong work-life balance.
5. Benefits package and time to relax
From dental to vision to massage therapy - we’ve got you covered. We also offer competitive pay and vacation so you can spend time doing the things you love to do.
6. Access to an employee well-being program
Our staff can use a free confidential program that provides support and practical solutions for personal and work-related issues.
7. A commitment to health, safety, and diversity
We are dedicated to maintaining a safe and healthy work environment for our team, and we are committed to a diverse and inclusive workplace. At Severn, everyone is respected and valued for their contributions. Our team is treated fairly and provided with opportunities to grow and learn.
About the hiring process
We thank all applicants that apply. We'll only contact you to schedule an interview.
The hiring process at Severn does not involve the use of Artificial Intelligence (AI) for screening, evaluating, or choosing candidates. Every applicant is reviewed by municipal personnel to ensure a fair and transparent recruitment process.
Current job postings
Job description
We are seeking a dedicated and friendly Customer Care Assistant to join our team. This role collaborates with cross-functional partners to deliver outstanding experiences and find effective solutions for customers, residents, and external and internal partnerships.
Rate of pay
The compensation for this position is $28.23 per hour for a 35-hour work week.
Deadline to apply
The closing date for this position is March 12, 2026.
Major duties
The Customer Care Assistant will:
- assist with the collaborative maintenance of files
- participate as an effective team member within the Customer Service Team
- process all municipal mail daily, including opening, date stamping, and distributing to appropriate departments; receive and record procurement documents
- process payments and issue receipts for all counter transactions, including but not limited to:
- building permits
- facility rentals
- fire permits
- planning applications
- property taxes
- recreation programs
- water and wastewater billing
- process permits and applications for all departments while working in collaboration with other staff and Customer Care Assistants
- provide clerical support to the Corporate Services department and the Planning and Development department
- provide front-line customer service as an ambassador for the Township of Severn
- record all service requests received from residents
- work collaboratively with other departments to find solutions and resolve customer concerns
Qualifications
The successful candidate will have:
- demonstrated exceptional computer literacy utilizing applications such as Laserfiche, Microsoft products, and other municipal-related software
- excellent verbal and written communication skills to provide accurate, complete, and timely information in a political and customer service environment
- proven and successful interpersonal and problem-solving skills to address customer inquiries and concerns with tact and diplomacy
- the ability to maintain discretion and confidentiality of information
- the ability to multitask, balance multiple demands, and address tight deadlines with frequent interruptions
- the ability to work occasional hours beyond normal weekly hours to accommodate meetings or specialized work projects
- a minimum of two years of related work experience
- a secondary school diploma
Summer Day Camp Team postings closed February 27
Thank you to all applicants for your interest in our Summer Day Camp positions.
Submissions are under review. We'll only contact you to schedule an interview.
Upon hire, these staff will support the planning, development, and delivery of the Summer Day Camp Program in Coldwater and Washago, as well as the Severn Park Adventures drop-in program.
Contact us
1024 Hurlwood Lane
Severn, Ontario
Phone: 705-325-2315
Fax: 705-327-5818
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